Undergraduate Contact Instructions

Help Desk
General Questions (detailed answers to almost everything):   https://www.cs.ubc.ca/students/undergrad

Undergraduate online help

Available weekdays: 
10:00 a.m. - 11:00 a.m.
2:00 p.m. - 3:00 p.m. 


To Connect by Computer or Smart Device

  • Download and open the Zoom app
  • Click on 'Join a Meeting'
  • Put in Meeting ID: 653 2054 6169
  • Passcode: 173815
  • Click on 'Join.' You will be put into our Wait Room queue, and we will answer you in priority sequence