Systems Analyst, CRM & Corporate Systems
Employer
Connor, Clark and Lunn Financial Group
Location
Vancouver, BC
Job Year Level
Graduated Undergrad
Job Type
Full Time
We are looking for a Systems Analyst to join our Vancouver-based Information Systems team. As a passionate team of system analysts and developers, we are faced with complex problems that are ideally solved with technology. Applying technology to support and manage a variety of business application systems as well as systems hardware infrastructure is critical to our firm's continued success. You'll be joining a friendly, collaborative, tight knit group that works together to effectively apply technology to investment problems. We place high value on maintaining an entrepreneurial spirit and creating a culture where each of us has opportunities to succeed.
What You Will Do
- You will be responsible for maintaining and supporting all the business applications in the CRM and Corporate Systems portfolio.
- Providing end user support
- Triaging support requests from the business and operational units through our ticketing system and other sources (email, phone calls, etc).
- Working with users to define requests and collect more information when needed
- Analyzing the issue and determine the most efficient solution based on time/effort required. This may include small enhancements that will require development effort
- Monitoring CRM and Corporate Systems and responding to notifications from said systems
- Working with third party vendors to support systems and plan upgrades as needed
- Daily use of Microsoft technologies, including .NET architecture framework, MS SQL, MVC, C#, SSRS
- Reviewing current support processes and recommending enhancements
What You Bring
- Experience: You have a minimum of 4 - 7 years’ experience working in a similar role.
- Knowledge: You have an Undergraduate Degree in Computer Science, Computer Engineering, Mathematics or similar. Experience working in an institutional investment firm is an asset.
- Tech Savvy: You have a strong background in supporting both custom developed and COTS systems (including cloud-based systems). You have used and are experienced with a ticket management system. You are proficient using MS SQL and .NET/C#. You have a passion about technology, learning new languages, and concepts.
- Analytic & Strategic: You possess an analytical mind, enjoy solving problems, and have an ability to perform deep thoughtful analysis to discover solutions.
- Operational Excellence: You have an approach and track record in achieving operational excellence where personal drive, high quality work, and getting things done are critical success factors.
- Collaborative Communication: You have a collaborative spirit that helps you work well with others and communicate effectively.
The starting salary for this position is $80,000. The salary range provided reflects the base salary range for this position as required by legislation. In addition, there is an annual performance bonus which contributes to the total compensation of this position. Further questions may be directed to the HR team during the interview process.
About Connor, Clark & Lunn Financial Group
Connor, Clark & Lunn Financial Group Ltd. (“CC&LFG”) provides a broad range of traditional and alternative investment products and services to individuals, advisors, and institutional investors. Our business comprises of eleven institutional investment affiliates that are responsible for investment decision making and client service, as well as distribution affiliates including Connor Clark & Lunn Private Capital, which provides multi-asset class investment solutions and Connor, Clark & Lunn Funds which distributes single-strategy investments to individual investors. CC&LFG partners with each of its affiliates by contributing world class operations, product development expertise, broad distribution, and business management. We have grown from $29 billion in assets and 200 people in 2008 to approximately $110 billion in assets and nearly 800 people today. This has been accompanied by a high level of change in technology, types of assets managed, trading activity and geographic growth. As we look forward, we can see both opportunities and challenges for further growth that only reinforce our commitment to attracting, retaining, and motivating the most talented people.
This is best achieved by:
- A High-Quality Environment: To work with people who we hold in high regard; to enjoy the time that we spend at work; to focus on productive activities without the distraction of politics and bureaucracy; to treat each other with respect.
- An Opportunity to Succeed: To do work that has value, and which presents the opportunity for professional growth and development.
- Recognition and Reward: To recognize each person’s contribution and to align compensation with contribution.
CC&L is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, ethnicity, religion, sexual orientation or expression, disability, or age.