CPSC 554M
Topics in Human Computer Interaction
Universal Usability, CSCW, and Personalization
UBC Computer Science - Winter 2014/15

0. [Optional] Myers, B. (1998). A Brief History to Human-Computer Interaction Technology. ACM Interactions, 5(2), 44-54. (doi)

Introduction

1. McGrenere, J., and Moore, G. (2000). Are we all in the same "bloat"? In Proceedings of Graphics Interface 2000 (Montreal, Quebec, Canada, May 15 - 17, 2000). GI 2000. Canadian Human-Compuer Communications Society, 187-196. (online copy)

Mixed-Initiative Approaches (+ crowdsourcing)

2. Horvitz, E., Breese, J., Heckerman, D., Hovel, D., & Rommelse, K. (1998). The Lumiere Project: Bayesian user modeling for inferring the goals and needs of software users. Proceedings of the Fourteenth Conference on Uncertainty in Artificial Intelligence, 256 - 265. (online file)

TOPIC II: Universal Usability class 1

Introduction

3. Shneiderman, B. (2000). Universal usability, Communications of the ACM, May 2000, 43(5), 84 - 91. (doi)

4. Jacob O. Wobbrock, Shaun K. Kane, Krzysztof Z. Gajos, Susumu Harada, and Jon Froehlich. 2011. Ability-Based Design: Concept, Principles and Examples. ACM Trans. Access. Comput. 3, 3, Article 9 (April 2011), 27 pages. (doi)

Motor Impairments

5. Wobbrock, J. O., Myers, B. A., and Kembel, J. A. 2003. EdgeWrite: a stylus-based text entry method designed for high accuracy and stability of motion. In Proceedings of the 16th Annual ACM Symposium on User interface Software and Technology (Vancouver, Canada, November 02 - 05, 2003). UIST '03. ACM, New York, NY, 61-70. (doi)

Project assigned

Thurs Jan 15

Introduction

6. Grudin, J. 1988. Why CSCW applications fail: problems in the design and evaluationof organizational interfaces. In Proceedings of the 1988 ACM Conference on Computer-Supported Cooperative Work (Portland, Oregon, United States, September 26 - 28, 1988). CSCW '88. ACM, New York, NY, 85-93. (doi)

Colocated-asynchronous applications

7. Greenberg, S. and Rounding, M. 2001. The notification collage: posting information to public and personal displays. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (Seattle, Washington, United States). CHI '01. ACM, New York, NY, 514-521. (doi)  

8. McGrath, J. (1994). Methodology matters: Doing research in the behavioural and social sciences. BGBG, p. 152-169. (handout)

9. Greenberg, S. and Buxton, B. (2008). Usability evaluation considered harmful (some of the time). Proceedings of ACM CHI '08, 111-120. (doi)

Assignment 2 out

Introductory/refresher lecture on topic.
[Controlled Experiments I - PDF slides 4up]
[Controlled Experiments II - PDF slides 4up]

10a. Newman, W.M., and Lamming, M.G. (1995). Chapter 10: Experiments in support of design, 215 - 248. (handout) [no Assignment 0 required]

10b. Lazar, J., Feng, J.H., and Hochheiser, H. (2010). Chapters 2-4: Research Methods in Human-Computer Interaction. (handout)  [no Assignment 0 required]

11. Mackay, W. E. 1995. Ethics, lies and videotape…. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (Denver, Colorado, United States, May 07 - 11, 1995). CHI '95. ACM, New York, NY, 138-145. (doi) (online PDF File)

Also required:

Read the Ethics Protocol for HCI classes, and related documents from CS444 website. (Please follow the protocol as described on the 444 website. Instead of TA approval for your documents, it will be approval by the course instructor in 554m.)

Tri-Council Policy Statement (TCPS) on the ethical conduct for research involving humans.
You must take the TCPS tutorial and email me a copy of the certificate of completion. (tutorial)

Introductory/refresher lecture on topic.
[Field Studies - PDF slides 4 up]

12a. Blomberg, J., Burrell, M., and Guest, G. (2003). An ethnographic approach to design. Chapter 50.  In Jacko, J. and Sears, A. (Eds.)The Human Computer Interaction Handbook (pp. 964-986). Mahwah, NJ: Lawrence Erlbaum Associates. Read up to last column on p. 973.  (handout) [no Assignment 0 required]

12b. Lazar, J., Feng, J.H., and Hochheiser, H. (2010). Chapters 11: Analyzing Qualitative Data in Research Methods in Human-Computer Interaction. (handout) [no Assignment 0 required]

13. Allison Woodruff. (2014). Necessary, unpleasant, and disempowering: reputation management in the internet age. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '14). ACM, New York, NY, USA, 149-158. [doi]

Learners [Laura Cang]

14. Grossman, T., Fitzmaurice, G., and Attar, R. 2009. A survey of software learnability: metrics, methodologies and guidelines. In Proceedings of the 27th international Conference on Human Factors in Computing Systems (Boston, MA, USA, April 04 - 09, 2009). CHI '09. ACM, New York, NY, 649-658. (doi)

15. Mira Dontcheva, Robert R. Morris, Joel R. Brandt, and Elizabeth M. Gerber. 2014. Combining crowdsourcing and learning to improve engagement and performance. In Proceedings of the 32nd annual ACM conference on Human factors in computing systems (CHI '14). ACM, New York, NY, USA, 3379-3388.(doi)

Personalization class 3:

Adaptable Approaches [Matthew Fong]

16. Nikola Banovic, Fanny Chevalier, Tovi Grossman, and George Fitzmaurice. 2012. Triggering triggers and burying barriers to customizing software. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '12). ACM, New York, NY, USA, 2717-2726. (doi)

17. Gajos, K. Z., Czerwinski, M., Tan, D. S., and Weld, D. S. 2006. Exploring the design space for adaptive graphical user interfaces. In Proceedings of the Working Conference on Advanced Visual interfaces (Venezia, Italy, May 23 - 26, 2006). AVI '06. ACM, New York, NY, 201-208. (doi)

18. Iqbal, S. T. and Horvitz, E. 2007. Disruption and recovery of computing tasks: field study, analysis, and directions. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (San Jose, California, USA, April 28 - May 03, 2007). CHI '07. ACM, New York, NY, 677-686. (doi) [Asn 2 eligible]

Interruption II - How to interrupt?

19. Gluck, J., Bunt, A., and McGrenere, J. 2007. Matching attentional draw with utility in interruption. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (San Jose, California, USA, April 28 - May 03, 2007). CHI '07. ACM, New York, NY, 41-50. (doi)

Children [Yasmin Shash]

20. Hilary Browne Hutchinson, Benjamin B. Bederson, and Allison Druin. 2006. The evolution of the international children's digital library searching and browsing interface. In Proceedings of the 2006 conference on Interaction design and children (IDC '06). ACM, New York, NY, USA, 105-112.  (doi)

21. Ho-Ching, F. W., Mankoff, J., and Landay, J. A. 2003. Can you see what i hear?: the design and evaluation of a peripheral sound display for the deaf. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (Ft. Lauderdale, Florida, USA, April 05 - 10, 2003). CHI '03. ACM, New York, NY, 161-168.  (doi)

Universal Usability class 3:

Visual Impairments (+ crowdsourcing) [Ziyao Chen]

22. Kotaro Hara, Shiri Azenkot, Megan Campbell, Cynthia L. Bennett, Vicki Le, Sean Pannella, Robert Moore, Kelly Minckler, Rochelle H. Ng, and Jon E. Froehlich. 2013. Improving public transit accessibility for blind riders by crowdsourcing bus stop landmark locations with Google street view. In Proceedings of the 15th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS '13). ACM, New York, NY, USA, , Article 16 , 8 pages. (doi)

23. Wu, M., Birnholtz, J., Richards, B., Baecker, R., and Massimi, M. 2008. Collaborating to remember: a distributed cognition account of families coping with memory impairments. In Proceeding of the Twenty-Sixth Annual SIGCHI Conference on Human Factors in Computing Systems (Florence, Italy, April 05 - 10, 2008). CHI '08. ACM, New York, NY, 825-834.  (doi)

In class mini presentations on Project Phase II

Project Phase III out

CSCW bonus class: Guest Lecture by Prof Brian Bailey

Location TBA

Universal Usability class 4:

24. Chris Norval, John L. Arnott, and Vicki L. Hanson. 2014. What's on your mind?: investigating recommendations for inclusive social networking and older adults. In Proceedings of the 32nd annual ACM conference on Human factors in computing systems (CHI '14). ACM, New York, NY, USA, 3923-3932. (doi)  [Asn 2 eligible]

Social media [Yu Zhao]

25. Erin Brady and Jeffrey P. Bigham. 2014. How companies engage customers around accessibility on social media. In Proceedings of the 16th international ACM SIGACCESS conference on Computers & accessibility (ASSETS '14). ACM, New York, NY, USA, 51-58. (doi)

CSCW class 2:

26. Justin D. Weisz, Sara Kiesler, Hui Zhang, Yuqing Ren, Robert E. Kraut, and Joseph A. Konstan. 2007. Watching together: integrating text chat with video. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '07). ACM, New York, NY, USA, 877-886. (doi)

Distributed-asynchronous applications [Ben Janzen]

27. Scott S. Bateman, Carl A. Gutwin, and Gordon I. McCalla. 2013. Social navigation for loosely-coupled information seeking in tightly-knit groups using webwear. In Proceedings of the 2013 conference on Computer supported cooperative work (CSCW '13). ACM, New York, NY, USA, 955-966. (doi)

CSCW class 3:

Colocated-synchronous applications

28. Shoemaker, G. B. and Inkpen, K. M. 2001. Single display privacyware: augmenting public displays with private information. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (Seattle, Washington, United States). CHI '01. ACM, New York, NY, 522-529. (doi)

Crowdsourcing & CSCW [Xueqin Zhang]

29. Audrey Desjardins, Carman Neustaedter, Saul Greenberg, and Ron Wakkary. 2014. Collaboration surrounding beacon use during companion avalanche rescue. In Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing (CSCW '14). ACM, New York, NY, USA, 877-887. (doi)  [Asn 2 eligible]

Review of student paper reviews [to be posted]

Holding spot:

Using Video - Part I (optional)

Preparation & readings

Using Video - Part II (somewhat optional)

Preparation & readings

Special session in lieu of final exam.