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META TOPICPARENT |
name="DuckyHomework" |
Ducky CSCW Project 2: Presentation
Electronic Mail |
| Bibliography
Special HCI issue on email |
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< < | "People like to see their to-dos in front of them"
- Whittaker and Sidner (overload)
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> > | "People like to see their to-dos in front of them" (covered by Michael) |
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- Bälter (filing is a net loss in time)
Ways to keep to-dos in front of users |
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- Overcome Email Overload work
- OSAF work
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- Bälter Olle, Sidner C; (2000). Bifrost Inbox Organizer: Giving users control over the inbox
- TimeStore: A Time-based Interface for Electronic Mail and Task Management
. Yiu, K., Baecker, R.M., Silver, N., and Long, B. In Design of Computing Systems: Proceedings of HCI International '97, Volume 2, Elsevier, 1997, 19-22. -- TimeStore actually shows that sort-by-sender is interesting; email already is sorted by time
- Overcome Email Overload work
- Mimi's PPF wireframe
-- Today View sketch
- TaskStore: Gwizdka, J, Chignell. M.H. (2004). Individual Differences and Task-based User Interface Evaluation: A Case Study of Pending Tasks in Email. Interacting with Computers
. Elsevier Science. 16 (4). 769-797. -- note has a better TimeStore pic than in the TimeStore paper
- Designing Remail: Reinventing the Email Client Through Innovation and Integration
B Kerr, E Wilcox - Proc. Of CHI 2004, Design Case Study
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- Gwizdka, J, Chignell. M.H. (2004). Individual Differences and Task-based User Interface Evaluation: A Case Study of Pending Tasks in Email. Interacting with Computers
. Elsevier Science. 16 (4). 769-797.
- Takkinen, J., and Shahmehri, N. (1999). Task-oriented restructuring of an application domain: a multi-agent architecture for doing things in internet email. Proceedings of HICCS-32. New York: IEEE Press.
- Venolia, G., Gupta, A., Cadiz, J.J., and Dabbish, L. (2001). Supporting Email Workflow. (Microsoft Technical Report. MSR-TR-2001-88).
- Whittaker, S., Swanson, G., Kucan, J., & Sidner, C., (1997). Telenotes: managing lightweight interactions in the desktop. Transactions on Computer Human Interaction, 4, 137-168.
- Kaptelinin, V., 2003. UMEA: translating interaction histories into project contexts, in: Proceedings of the Conference on Human Factors in Computing Systems CHI’2003, ACM Press, New York, NY, pp. 353–360.
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Conversational grouping |
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> > | Auto-categorization/prioritization
Virtual folders
- Pachyderm (refd by Vanolia)
- Gmail
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Interface redesigns |
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< < | Kerr, B., and Wilcox, E., Designing Remail: Reinventing the Email Client Through Innovation and Integration, Proc. Of CHI 2004, Design Case Study, ACM Press (2004), 837-852. |
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- Kerr, B., and Wilcox, E., Designing Remail: Reinventing the Email Client Through Innovation and Integration, Proc. Of CHI 2004, Design Case Study, ACM Press (2004), 837-852.
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- Venolia?
- Lifestreams
- Gmail(?)
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| Effect on groups
- Bellotti and Ducheneaut (habitat)
- Whittaker -- mass interaction
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- Electronic Groups at Work Finholt, Tom and Sproull, Lee S.
- Communication and performance in ad hoc task groups in Intellectual teamwork: social and technological foundations of cooperative work table of contents Pages: 291 - 325 Year of Publication: 1990 ISBN:0-8058-0534-6
Authors Tom Finholt Lee Sproull Sara Kiesler Publisher Lawrence Erlbaum Associates, Inc. Mahwah, NJ, USA
- Reducing social context cues: electronic mail in organizational communication Source Computer-supported cooperative work: a book of readings table of contents Pages: 683 - 712 Year of Publication: 1988 ISBN:0-93461-57-5
Authors Lee Sproull Sara Kiesler
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- Ku 1996 classifies messages L. Ku, 1996. "Social and nonsocial uses of electronic messaging systems in organizations," Journal of Business Communication, volume 33, number 3, pp. 297-325.
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- I. A. Rudy, 1996. "A Critical Review of Research on Electronic Mail," European Journal of Information Systems, volume 4, pp. 198-213.
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| Not related, but looks interesting and I wanted a place for it:
- Egan, D., 1988. Individual differences in human–computer interaction. In: Helander, M., (Ed.), Handbook of
Human–Computer Interaction, Elsevier, Amsterdam, pp. 543–568. |
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- Kline, P., 2000. The New Psychometrics, Routledge, London and Philadelphia. -- used by Jacek in his TaskStore paper
Not applicable, not really email:
- Whittaker, S., Swanson, G., Kucan, J., & Sidner, C., (1997). Telenotes: managing lightweight interactions in the desktop. Transactions on Computer Human Interaction, 4, 137-168.
- Kaptelinin, V., 2003. UMEA: translating interaction histories into project contexts, in: Proceedings of the Conference on Human Factors in Computing Systems CHI’2003, ACM Press, New York, NY, pp. 353–360.
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META TOPICMOVED |
by="duckys" date="1130519093" from="Main.DuckyCSCWEmailProject" to="Main.DuckyCSCWProject2" |
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