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 Shafiq Joty, Giuseppe Carenini, Chin-Yew Lin. Unsupervised Modeling of Dialog Acts in Asynchronous Conversations. In Proceedings of the twenty second International Joint Conference on Artificial Intelligence (IJCAI) 2011. Barcelona, Spain.
 Shafiq Joty, Giuseppe Carenini, Gabriel Murray and Raymond Ng. Supervised Topic Segmentation of Email Conversations. In Fifth International AAAI Conference on Weblogs and Social Media (ICWSM) 2011, Barcelona, Spain, AAAI. (short paper).
 Nicholas FitzGerald, Giuseppe Carenini, Gabriel Murray and Shafiq Joty. Exploiting Conversational Features to Detect High-Quality Blog Comments. In Proceedings of the Canadian Conference on Artificial Intelligence (CAI) 2011. St. Johns, Newfoundland. (short paper).
 G. Carenini and G. Murray and R. Ng, Methods for Mining and Summarizing Text Conversations, Morgan Claypool, to appear, 2011. (Book)
 G. Carenini , J. Cheung , A. Pauls. Multi-Document Summarization of Evaluative text, Computational Intelligence, 2011, (to appear).
 S. Rashid, G. Carenini An Ontology-based Visual Interface for Browsing and Summarizing Conversations Visual Interfaces to the Social and Semantic Web (VISSW 2011). In conjunction with the International Conference on Intelligent User Interfaces (IUI 2011) Stanford University, Palo Alto, California, US 2011.