Linux 12.1 Upgrade

Date Opened: Jan 31, 2012

Impact: 3 = research affected

Contact Person: Imager Tech

Issue: When will the imager upgrade to 12.1 happen? Support ends in Sept.

Updates:

• Jan 31: When will the cluster be moved to 12.1?
• Jan 31: When will the upgrade happen for imager? It should be in June or early July but no later to allow for Siggraph prep.
• Jan 31: Can submit software requests for 12.1 now. Brad will submit request for clang.

Sharing Large Files

Date Opened: Jan 31, 2012

Impact: 2 = inconvenience

Contact Person: Anika, Wolfgang

Issue: What is the best way to share large files with other universities?

Updates:

• Jan 31: Is it possible to create a symlink in your webpage space to files on the raid space?
• Jan 31: How much space is on the FTP server?

ICICS Cluster Performance

Date Opened: Jan 31, 2012

Impact: 3 = research affected

Contact Person: Hagit, Anika

Issue: If you have processes that read/write a lot that you want to run on the cluster, what's the best way to run these processes?

Updates:

• Update 1.

TSE

Date Opened: Oct 14, 2011

Impact: 1 = workaround identified

Contact Person: Cheryl

Issue: When using Power Point through TSE on a Linux machine, viewing the slide show is not possible and also causes the program to crash (unsaved work is lost). Allan mentioned that he could not view videos through tse.

Updates:

• Jan 31: Glen will post workaround instructions on imager technical information page and let help desk know about workaround.
• Nov 08: No update. Glen will be documenting the workaround.
• Oct 25: Not a print spooler issue since all TSE servers exhibit same problem. Probably a bug in TSE display drivers. Other users report similar issues. Workaround identified: first click the book-like icon next to the presentation icon, then click the presentation icon.
• Oct 18: The PowerPoint problem is not due to the print spool problem, and Glen will look into this.
• Oct 18: The tse server crashes often due to problems with the print spool. The tech staff knows about this problem and is working on it.

Meeting notes

• Check Conference Freeze Dates page monthly and notify tech staff of any new freezes.
• Check imager disk space list monthly for users over 25GB.
• No replacement yet identified for Windows rep.
• Will need replacement meeting coordinator when Cheryl leaves (~June).