(r385) StatusReport < Imager

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<p ALIGN="center"><font size="5" color="#48454B">Imager-Tech Weekly 
Meeting & Open Problems List</font></p>
<p ALIGN="LEFT"><br>
<b><font color="#48454B">Every Tuesday @ 11:30-12:30 <br>
Core Attendees: Robert Bridson(faculty rep), Glen Lee(tech staff rep), Brad Atcheson(linux/mac rep), Cheryl Lau(meeting coordinator), Ernesto Torres(software manager)<br>
Venue: 8th floor lounge</font></b></p>
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---++++ [Template] Title
---++++++ Date Opened: mmm dd, yyyy
---++++++ Impact: 1 = workaround identified, 2 = inconvenience, 3 = research affected, 4 = research might not be completed, 5 = critical/large scale impact
---++++++ Contact Person: Name
---++++++ Issue: Description (help desk number, if assigned)
---++++++ Updates: 
   * Update 1.

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---++++ Linux 12.1 Upgrade
---++++++ Date Opened: Jan 31, 2012
---++++++ Impact: 3 = research affected
---++++++ Contact Person: Imager Tech
---++++++ Issue: When will the imager upgrade to 12.1 happen?  Support ends in Sept.
---++++++ Updates: 
   * Jan 31: When will the cluster be moved to 12.1?
   * Jan 31: When will the upgrade happen for imager?  It should be in June or early July but no later to allow for Siggraph prep.
   * Jan 31: Can submit software requests for 12.1 now.  Brad will submit request for clang.



---++++ Sharing Large Files
---++++++ Date Opened: Jan 31, 2012
---++++++ Impact: 2 = inconvenience
---++++++ Contact Person: Anika, Wolfgang
---++++++ Issue: What is the best way to share large files with other universities?
---++++++ Updates: 
   * Jan 31: Is it possible to create a symlink in your webpage space to files on the raid space?
   * Jan 31: How much space is on the FTP server?



---++++ ICICS Cluster Performance
---++++++ Date Opened: Jan 31, 2012
---++++++ Impact: 3 = research affected
---++++++ Contact Person: Hagit, Anika
---++++++ Issue: If you have processes that read/write a lot that you want to run on the cluster, what's the best way to run these processes?
---++++++ Updates: 
   * Update 1.



---++++ TSE
---++++++ Date Opened: Oct 14, 2011
---++++++ Impact: 1 = workaround identified
---++++++ Contact Person: Cheryl
---++++++ Issue: When using Power Point through TSE on a Linux machine, viewing the slide show is not possible and also causes the program to crash (unsaved work is lost).  Allan mentioned that he could not view videos through tse.
---++++++ Updates: 
   * Jan 31: Glen will post workaround instructions on imager technical information page and let help desk know about workaround.
   * Nov 08: No update. Glen will be documenting the workaround.
   * Oct 25: Not a print spooler issue since all TSE servers exhibit same problem. Probably a bug in TSE display drivers. Other users report similar issues. Workaround identified: first click the book-like icon next to the presentation icon, then click the presentation icon.
   * Oct 18: The !PowerPoint problem is not due to the print spool problem, and Glen will look into this.
   * Oct 18: The tse server crashes often due to problems with the print spool.  The tech staff knows about this problem and is working on it.




---++++ Meeting notes
   * Check [[ConferenceFreezeDates][Conference Freeze Dates]] page monthly and notify tech staff of any new freezes.
   * Check imager disk space list monthly for users over 25GB.
   * No replacement yet identified for Windows rep.
   * Will need replacement meeting coordinator when Cheryl leaves (~June).
Topic revision: r385 - 2012-01-31 - cherylsl