Manager, Cloud Applications
Are you well-versed in Cloud Applications? Are you looking to align yourself with an innovative purpose-driven organization that supports life science research? This is a unique opportunity where you will lead the delivery & operations of SaaS-based business apps and tools for the STEMCELL group of companies. This includes leading a technology service team to select, maintain, support and improve cloud applications and services used by STEMCELL group staff, and maintain a technology roadmap supporting STEMCELL’s business needs.
This technical leadership role is suited to an individual with strong direct experience managing SaaS-based business applications, and a track record of empowering business customers with high performing collaboration services using modern cloud-based tools and practices.
This role partners with other technology and business leaders to build and deliver scalable and secure technology services, and is expected to be a strong voice within the IS leadership team to help shape the vision for technology and deliver technology services required for business success.
Duties and Responsibilities
Lead and grow a technology service team responsible for SaaS-based collaboration and productivity tools including Google Workspaces, Atlassian Confluence/Jira and Adobe Creative Cloud
Partner with business and technology teams to deliver and maintain solutions and tools to meet their specific needs. This responsibility includes designing and launching new capabilities using SaaS-based technologies
Own the end-to-end lifecycle of your technology portfolio, including maintenance of a technology roadmap, and engaging with your customers to deliver on their current and future needs
Drive training & adoption of existing technologies to enable your customers with digital skills
Own and lead the resolution of all incidents, problems and bugs that may arise within your teams. Partner with other IS teams as needed to prioritize and fix root issues
Lead development of design & operating standards for your technology portfolio
Knowledge and Qualifications
6+ years of progressive IT experience, including 2+ years of leadership experience as a team lead or manager in an enterprise environment
Demonstrated experience leading delivery, operation and support of SaaS-based applications or services. Certifications in this space are preferred
Strong hands-on technical experience, including recent work with cloud services. Our technical leaders are technical - you will be expected to dig deep alongside your team
Strong understanding of IT, product or service delivery management best practices
Demonstrated technical solutions and technical architecture capabilities
The full job description can be viewed here.