I was so excited about the price and reviews of this dvd player . I am even a bit technology oriented , so i thought it would be a breeze to set this up . Unfortunately , the player would not read any of my region one dvds. even though they were not damaged in any way . I called apex 's support number numerous times but it just kept ringing . I hope that amazon will let me trade it for a different , more trusted brand of dvd player .