Player has a problem with dual-layer dvd 's such as alias season 1 and season 2 . For the money , get a better quality player . Player works and looks great - if you can get the dvd 's to play . I know the saying is " you get what you pay for " but at this stage of game dvd players must have better quality than this - there is no excuse . Will never purchase apex again . Customer service and technical support are overloaded and nonresponsive - tells you about the quality of their products and their willingness to stand behind them . Pass this player up , and never believe the reviews on a product right before christmas !