I purchased two of these players for christmas gifts , and both were bad .
The first one would n't work from the start .
The second lasted about two weeks before the video went out !
Amazon.com promptly refunded my money for the first one , because a replacement was not available ( thanks amazon.com !
I am still trying to resolve the problem with the second one .
I have tried several times to contact apex digital through their on-line support site and their telephone line , but they wo n't answer my emails and their telephone line is always busy .
I will never buy another apex digital product !