I received this dvd player free with the purchase of a palm tungsten e from officemax . Now i know why - they are pieces of junk . Less than a month later the screen freezes and eventually shows " no disc . " This is the second apex dvd player i 've had - and the last . My first player ( model ad-500a ) went into the trash about 6 months after i bought it . Same story as everybody else when trying to get service from apex - nothing . Pay a few more bucks and get something else - it 'll be worth it in the long run .