I purchased this as a christmas gift for my husband .
We tried it out christmas night and it worked great .
Even viewed cds full of jpgs .
We did n't get to use it again for over a month ( sad , i know ) .
But when we went to use it again , there was sound but no picture .
We saw reviews that said the same thing , and also saw here that their customer service stinks .
Though we were past the deadline for returns ( by a few days ) , i contacted amazon right away and pleaded for help .
They authorized my late return , and hopefully they are giving apex heck .
I hate apex but love amazon , and i tell everyone .
Do not buy this player .
Who knows how many uses you 'll get out of it before it craps out , but it probably will .